How can we help?

FitYou connects you with certified health professionals, including licensed doctors and trained wellness specialists.

Every professional on FitYou is carefully verified so you can feel confident that your assessment, guidance, and support are handled by qualified experts.

Due to healthcare advertising regulations, FitYou cannot list medication names publicly.

However, once you complete your health screening, a qualified doctor will review your information and recommend the most appropriate treatment plan tailored to your weight-loss goals.

Start your assessment today to learn what’s right for you.

FitYou uses modern, secure technology to keep all your information fully confidential.

Your data is never shared with third parties unless you give explicit permission.

Only the partner doctor responsible for reviewing your case can access your medical details.

Your trust and safety are central to our service.

FitYou combines medical screening, personalised diet plans, and behaviour-based coaching to give you a structured and sustainable approach to weight loss.

Every plan is designed around your lifestyle, body type, and health requirements.

Yes — FitYou provides access to qualified doctors who evaluate whether you are suitable for weight loss medication or weight loss injections based on your consultation and medical history.

FitYou offers structured 1-month weight loss plans focused on improving diet, appetite control, and daily habits.

Individual results may vary, but many users experience noticeable changes within the first 30 days.

The medical consultation allows a FitYou-registered doctor to understand your health background, weight history, lifestyle, and goals.

This helps the doctor determine whether a FitYou weight-loss programme, lifestyle plan, or treatment is safe and suitable for your needs.

This step ensures your weight-loss journey is guided and personalised.

You may qualify for a FitYou weight-loss plan if:

• Your BMI is 30 or above
• OR your BMI is 27 or above and you have a weight-related condition such as high blood pressure or high cholesterol
• You are not taking medications that may interfere with certain weight-loss treatments

A FitYou doctor reviews your consultation to confirm whether the plan is safe for your individual profile.

Body Mass Index (BMI) is calculated using your height and weight. It helps determine whether you fall into an underweight, healthy, overweight, or higher-weight range.

FitYou uses BMI — alongside age, medical history, and lifestyle details — to assess eligibility for weight-loss programmes and tailored treatment plans.

FitYou requests a body image to confirm eligibility, maintain accuracy in your assessment, and track progress over time.

• It is required once every 3 months
• It is visible only to you and the FitYou partner doctor
• It ensures your weight-loss plan aligns with your real progress and needs

After submitting your consultation:

• A FitYou healthcare team member may contact you to verify your details
• A doctor typically reviews your answers within 1–2 hours during business hours
• If submitted after hours, you will receive an update the next business day
• If treatment is not suitable or more details are needed, FitYou will notify you clearly

If your subscription is not approved, it means the treatment or medication may not be medically safe for you.

FitYou places your safety first and only recommends programmes or treatments that meet strict medical criteria.

If you’re not approved for treatment:

• No payment is taken
• Your subscription is automatically cancelled
• Any pending transactions are reversed

FitYou ensures fully transparent billing with no hidden charges.

Yes. FitYou encourages informing your local doctor about any new treatment or changes to your wellness plan.

This helps maintain accurate medical records and ensures all your healthcare providers understand your weight-loss journey.

The consultation helps doctors understand your habits, challenges, and health needs.

This allows them to recommend the right diet plans, lifestyle guidance, or supervised programmes to help you lose weight in a safe, healthy way.

Yes. Even if treatment isn’t recommended, FitYou provides personalised lifestyle strategies, meal planning, and behaviour-based coaching designed to help you lose weight naturally.

The medical consultation helps a registered FitYou doctor understand your health background, current symptoms, weight-loss challenges, and safety profile.

This allows the doctor to decide whether a FitYou weight-loss programme or doctor-approved treatment plan is suitable for you.

This step ensures safe, personalised, medically guided weight reduction.

You may be eligible for treatment through FitYou if:

• Your BMI is 30 or above
• OR your BMI is 27 or above with a weight-related condition such as high blood pressure, high cholesterol, or metabolic issues
• You are not taking medications that may interact with treatments like Orlistat or GLP-1–based therapies

A doctor reviews your consultation to confirm safety and suitability.

Body Mass Index (BMI) is calculated using your height and weight and helps determine whether you fall into an underweight, healthy, overweight, or obese category.

FitYou uses BMI along with age, symptoms, and medical history to determine safe eligibility for weight-loss treatments and personalised plans.

FitYou requests a body image to confirm eligibility, track physical progress, and ensure medical accuracy.

• The image is required once every 3 months
• Visible only to you and the FitYou doctor
• Helps protect user safety and ensure appropriate care

Your privacy and comfort are fully prioritised.

After completing your consultation:

• An allied healthcare professional may contact you to verify your details
• A FitYou doctor reviews your submission within 1–2 hours during working hours
• If submitted after hours, you’ll receive an update the next working day
• If more information is needed or treatment isn't suitable, you will be informed clearly

Your safety comes first.

If a FitYou doctor does not approve your request, it means the treatment is not medically safe for you based on your answers, conditions, or possible medication interactions.

FitYou only prescribes treatments when a doctor confirms that the plan is safe for your health.

If your treatment request is not approved:

• No payment will be taken
• Your subscription is automatically cancelled
• Any pending transactions are returned to your account

FitYou ensures complete transparency with no hidden fees or unauthorized charges.

Yes. FitYou recommends informing your local doctor about any new treatment or medical changes.

This keeps your medical records accurate and supports long-term monitoring of your health.

FitYou doctors review several factors before recommending a treatment:

• Your BMI
• Your medical history
• Current medications
• Your symptoms
• Your daily lifestyle and habits

This ensures that every recommendation is safe and personalised.

Once approved, you will receive:

• A customised weight-loss plan
• Diet and lifestyle guidance
• Instructions for safe use of your treatment
• Regular monitoring and progress support

Your journey is supervised step-by-step to help you achieve healthy results.

FitYou provides multiple secure payment methods for your convenience:

• Credit / Debit Cards
• UPI & QR-based Payments
• Net Banking
• Digital Wallets

All payments are processed through trusted gateways to ensure a smooth and safe checkout experience.

If you have a promo code, simply enter it on the checkout page before completing your purchase.

The discount will automatically be applied to your total.

If your payment fails:

• Try the payment link again from your FitYou account page
• Switch to a different payment method
• If the issue continues, contact our support team for assistance

We’ll help you complete your order smoothly.

All FitYou orders come with free delivery.

There are no hidden charges or additional shipping fees.

We aim to deliver your FitYou treatment package within 3–4 working days.

You will be notified as soon as your order is dispatched.

Tracking your package is easy:

• Click the tracking link in your dispatch email
• Or visit your FitYou account under “Past Shipments”

You can check real-time updates at any time.

Yes. For safety and verification, you will need to provide your OTP to the delivery agent when receiving your FitYou parcel.

Currently, FitYou delivers only to home addresses to ensure secure and verified delivery of your treatment.

If your package is delayed:

• Check the tracking link in your FitYou account under “Completed Shipments”
• Use the tracking link provided in your dispatch email
• If you still can’t find your order, contact Customer Support

We’re here to help.

Due to Indian medical regulations, medicines cannot be returned once they leave partner pharmacies.

However:

• If your order is damaged, contact FitYou Support immediately
• Dispose of unused medicine at a local pharmacy or doctor

If you believe your package has been opened or damaged, contact FitYou Customer Services immediately.

We will investigate and resolve the issue quickly.

You can update your delivery address anytime by visiting your FitYou account and opening the “Upcoming Shipment” section.

Simply edit your address before your next weight loss treatment plan is processed.

Yes. If your doctor has approved a different dosage, you can update it under “Upcoming Shipment” in your FitYou account.

This ensures your weight loss plan continues safely and accurately.

You can update or switch your payment method when approving your next scheduled payment.

FitYou supports multiple secure payment options to make your subscription easy to manage.

You can edit most of your personal information under the “Personal Details” section of your FitYou account.

However, for safety reasons, the following details cannot be changed online:

• Name
• Date of birth
• Height

If these details need updating, please contact FitYou Support for assistance.

Go to the “Notifications” section in your FitYou account.

Here you can turn promotional emails and text messages on or off at any time.

FitYou offers weight-loss treatments in both tablet and injection form, designed to support your journey in five science-backed ways:

• Helps your body release the right amount of insulin to maintain healthy blood-sugar levels
• Encourages your body to clear excess sugar from the bloodstream
• Reduces the liver’s production of excess sugar
• Sends signals to the brain that help control appetite and reduce cravings
• Slows stomach emptying, helping you feel fuller for longer

This multi-action approach enhances your weight loss plan when paired with healthy lifestyle changes.

FitYou’s weight-loss treatment works on several biological levels at once:

• Boosts natural hormones responsible for hunger control
• Slows digestion, helping you feel full sooner and reduce calorie intake
• Helps regulate your metabolic “set point” to maintain a healthier weight

Because FitYou doctors prescribe treatments only after a full medical review, you receive safe, personalised care as part of a structured weight-loss programme.

FitYou treatments are clinically shown to support meaningful weight loss when combined with a healthy lifestyle.

• Tablet-based plans may help you lose up to 15% of your starting weight
• Injection-based plans may support up to 21% weight loss over time
• Healthy weight loss reduces long-term risks like heart disease and high cholesterol

Weight loss varies depending on diet, routine, and programme consistency.

On average:

• Weight-loss tablets may support up to 15% reduction in body weight within a year
• Weight-loss injections may support up to 21% reduction in body weight within 16 months

Your progress will depend on your lifestyle, daily habits, and consistency.

All FitYou treatments are dispensed through licensed and accredited partner pharmacies.

This ensures every medication you receive is authentic, safe, and quality-verified.

FitYou treatments may be suitable if:

• You have a BMI of 30 or above
• OR you have a BMI of 27 or above with a weight-related condition such as high cholesterol or high blood pressure

After completing the online medical quiz, a FitYou doctor reviews your medical history to confirm whether treatment is safe for you.

Results vary, but many users begin noticing changes within the first month.

Sustainable weight loss takes time, consistency, and lifestyle adjustments — your progress will be unique to you.

Yes. For the treatment to work effectively, you must support it with a healthy diet and moderate physical activity.

FitYou recommends:

• Eating fewer daily calories
• Choosing nutrient-dense meals
• Following a structured weight-loss diet plan
• Exercising 75–150 minutes per week (walking, light workouts, etc.)

Medication alone is not a replacement for lifestyle improvement.

The FitYou daily tablet is a modern, clinically supported weight-loss medication taken once a day.

It is an oral, needle-free alternative to injections, making your plan simple and convenient.

Take your tablet every morning on an empty stomach.

Remember:

• Take it first thing after waking up
• Wait 30 minutes before eating or drinking anything
• Follow your recommended diet plan for best results

This routine helps your body absorb the medication properly.

FitYou’s daily weight-loss tablet comes in three dosage options:

• 3 mg
• 7 mg
• 14 mg

Your dosage is chosen based on your medical profile and weight-loss goals.

After 4 weeks of treatment, your dosage may be increased automatically — but only if:

• A FitYou partner doctor approves it as safe
• You feel comfortable moving to the next level
• Your weight-loss programme is progressing well

This gradual increase helps your body adjust and supports long-term results.

If you miss your tablet:

• Do not take an extra dose
• Simply skip that day
• Take your next tablet the following morning as usual

An occasional missed dose will not affect your weight-loss plan.

Mild side effects are common when starting weight-loss medication, especially during dosage increases. These may include nausea or discomfort.

Helpful tips:

• Avoid fatty or sugary foods
• Follow your recommended daily diet plan
• Stay hydrated and eat lighter meals

Most side effects reduce as your body adjusts to the programme.

The FitYou weekly injection is a doctor-prescribed weight-management treatment taken once a week.

It helps regulate appetite, digestion, and blood-sugar balance — making it easier to feel full longer and naturally reduce food intake.

The treatment contains an active ingredient that supports safe, healthy weight loss:

• Helps the body manage sugar more efficiently
• Reduces excess sugar levels
• Supports healthier liver function
• Sends signals to the brain to curb appetite
• Slows digestion so you stay fuller for longer

Combined with a structured diet and weight-loss plan, this improves long-term results.

Before starting treatment, a FitYou partner doctor will explain:

• Whether the medicine is appropriate for your health profile
• The correct way to use the medication
• Your personalised weight-loss programme
• How to safely manage and store your prescription

Your doctor guides you through everything — you never need to figure it out alone.

Your FitYou doctor or pharmacist will show you the correct method for preparing and using the injection.

FitYou does not encourage self-instruction — always follow professional medical guidance.

If you feel unsure at any time, contact a medical professional before continuing treatment.

FitYou partner doctors prescribe from a range of medical doses depending on your health needs.

Your dosage is adjusted gradually to ensure comfort, safety, and effectiveness.

If you miss a dose, contact your prescribing doctor or follow their instructions.

Never take extra doses or attempt to “catch up.”

No — dosage adjustments are only made by FitYou’s partner doctors.

Never adjust your dose on your own. Medical supervision ensures safety and effectiveness.

Your doctor or pharmacist will explain how to store your medication properly.

Always keep the medicine in its original packaging and away from heat, light, and children.

The weekly injection is clinically proven to support meaningful weight reduction when combined with healthy habits:

• A proper weight-loss diet plan
• Regular physical activity
• Healthy lifestyle habits

Many users see improvements in appetite control and metabolic health.

Some individuals may experience mild, temporary side effects when beginning treatment, such as:

• Nausea
• Indigestion
• Stomach discomfort
• Bloating or gas
• Occasional constipation

These usually improve as your body adjusts.

If any symptoms worry you, contact your FitYou doctor immediately.

The injection treatment is available for adults who meet medical criteria, such as having a higher BMI or weight-related health issues.

A doctor will confirm whether it is suitable for your weight-loss programme.

Results vary, but many users begin noticing changes within the first month.

Consistency with your weight-loss diet, physical activity, and treatment schedule improves results.

Yes. For the best results, the treatment must be combined with:

• A healthy weight-loss diet
• Regular physical activity
• Good hydration
• Long-term behaviour changes

Medication supports your progress — but habits create lasting transformation.